Help Center

My Account

1. How do I open an account with m88?

Opening your account with M88 is easy and should only take a few minutes of your time. On the home page, click on the "Join Now" button in the top right-hand corner of the page. The registration page is displayed for you to complete, requiring the following details:

Username - your unique identifier for logging into your account.

Password - not case sensitive but must be between 8 to 10 characters long with a mixture of letters and numbers (two numbers minimum). Remember to always keep your password confidential.

Email address - for communication to alert you of any important account management notices or product announcements specific to your account.

Currency - the currency you wish to use for depositing and wagering.

You will also be asked to accept the M88 terms and conditions, confirm that you are over 18 years of age and complete personal contact.

2. Do I owe an administrative fee for opening or maintaining an account?

There are no administrative fees due for opening an account with M88. However, if your account (i) has an available balance and (ii) has not been utilised for a period of six (6) months or more, we may at our sole discretion begin deducting a monthly administrative fee from your balance. The amount of the administrative fee deducted from your account will be USD 5.00 or the equivalent amount in the currency you have chosen. For further details, please refer to point 7.9 of our Terms and Conditions.

3. Can’t log in?

Check and make sure you’re entering your username and password. Remember, your password needs to have 8 to 10 characters, 2 or more of which need to be numbers.

If this problem persists, please contact our Customer service team on live chat or email us at [email protected].

4. Is my personal information secure?

M88 will not disclose your personal information to any third party unless required to do so by applicable laws and regulations or a court order.

We reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments for services provided through our website.

All personal information supplied by users is transmitted via Secure Socket (SSL 128 bit encryption Standard) and stored in secure operating environments that are not accessible by the public. Internal access to all data is limited and strictly monitored.